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UK Resort Exchange Terms and Conditions

UK Resort Exchange is an independent business offering to its Members a service to exchange their Timeshare Holiday weeks in their home UK Resort to another Resort or facility in the UK.

To apply for membership simply complete the simple online application form indicating whether you wish to take advantage of our 2-year free basic membership or SELECT membership. Please feel free to contact us where always happy to take your call.

Timeshare members are worldwide where all can enjoy unique benefits and from our exchange system and evolving rental division.

UK Resort Exchange has no financial or legal interest in any Timeshare Development in the United Kingdom or elsewhere. Therefore, it cannot be held liable for any problems or defects with the designated resorts accommodation or facilities. The designated resort management are directly responsible for its failings (if any), and any complaints should be directed at them alone.

The following can apply for all memberships to UK Resort Exchange with approved Holiday owners. On acceptance by an authorised representative or agent, agree to abide by the conditions of this Agreement and waive any rights you may have against UK Resort Exchange for any claim or loss incurred in connection with the purchase of Timeshare products in the UK or elsewhere. This is a separate and distinct contract with the developer or seller at your home resort.

Exchange privileges may be denied if members are not up to date with their annual maintenance charges or any similar such charges at their home resort.

The UKRE membership fee payable is regardless of the number of weeks owned. Membership fees and exchange fees are non-refundable. Membership fees are payable on the date due and at the current rate thereof.

UK Resort Exchange Members are billed directly for any membership and exchange fees. UK Resort Exchange Members participate in this exchange program voluntarily.

Please note the two memberships as shown on the UKRE website. The two-year only free membership is a basic membership as shown on the website. SELECT member’s requests will take priority over Basic members.

Banking of week(s) is not automatic. Members are asked to deposit their week(s) annually.

Ensure you also refer to UKRE FAQ in conjunction with the Terms and Conditions

If during the period of your Membership, you sell your timeshare holding, then membership can be transferred at your discretion if you have banked weeks that can be used.

Your home resort accommodation must be available for occupation. Members owning Floating Time must apply to their home resort for a fixed unit and week together with dates and only on confirmation can UK Resort Exchange accept those weeks for deposit and use.

Banking of week(s) is not automatic. Members are asked to deposit their week(s) annually with UKRE.

Before you can request for an exchange, Members are asked to deposit their home resort week(s) into the UK Resort Exchange bank, either by telephone or by online to their own members account. UK Resort Exchange will in turn give its Member a confirmation number to be used when making a request exchange. Deposited week(s) cannot be returned to a Member if UK Resort Exchange has already used this week.

Members are asked to deposit their weeks as early as possible, but no later than 6 weeks prior to the occupation date.

To make a request for exchange, members can either logon and complete this through their own members account or telephone 01738 629748 or email the most successful exchanges are those that are flexible by dates and areas. Specific resorts and dates are the most difficult to achieve.

Week’s deposited with UKRE can be saved and used anytime in the coming 5 years as a SELECT member unlike most other exchange companies who operate a use it or lose it after a 2 year’s policy. SELECT Members can retain deposited weeks in the bank after 5 years but an annual fee to do so may apply.

Members can request an exchange up to 12 months in advance of the time they own. Members can also ask for an instant exchange from as little as 24 hours. All exchanges made are subject to availability at the time of request.

Members are asked to be flexible when making an exchange, by way of offering different travel dates and different resorts.

Please deposit as early as you can. Complete the form on the site or call us. Log on to, click on to your account then enter your membership number followed by your postcode. This will give you access to deposit and request forms as well as checking your account for updates.

Remember getting your week in early followed by your request will get a quicker response. This also gives us the opportunity if required to work with our trading partners following your deposit and request.

The office retains weeks back to help secure member’s requests where we can. The website only reflects what no one else has requested and not the weeks that pass through our exchange system. Simply phone or email for more information.

Members wishing to trade up from a small unit into a large unit and Members wishing to trade up into a higher band time, will be charged the current upgrade cost in each case and is subject to availability.

When Members use an exchange into another resort they are responsible for any damage they or their guests incur. Members and their guests are asked to pay for any personal charges i.e. telephone, electricity, food. UK Resort Exchange is not liable for any damage, loss or theft to personal property left in the holiday accommodation which occurs through the use of the exchange or rental program.

Members are asked to adhere to the resort rules and regulations where ever they visit. Failure to do so may result in cancellation of Membership without notice should resorts make a complaint around you or members of your party

Any fees mentioned in these conditions may be subject to any taxes which may be incurred and may be amended without notice.

Website Legal Notice and Website Disclaimer

Terms and Conditions of Use

This website is operated and under the editorial control of UKRE and all information contained herein is given in good faith. Every effort has made to ensure that the facts stated are accurate at the time of production. However, UKRE cannot guarantee the accuracy of these facts and hereby expressly disclaim any responsibility for any disappointment, loss, negligence or damage due to reliance on the information on this site, or any actual or alleged failure in the delivery of the services herein referred to, in the event of any cessation of activities or trading, or bankruptcy or liquidation of any individual or company referred to herein. Confirmation of the accuracy and current facts on all information contained herein should be clarified from the establishments concerned.

UK Resort Exchange (UKRE)

We reserve the right to alter any information that is brought to our attention as inaccurate, altered or changed and retains the right to do so instantly please ensure you contact us on Members of UKRE should regularly review information posted herein, in order to keep abreast of current information.

There are parts of this website that contain materials submitted for inclusion by third parties and we do not accept liability for any omissions or errors nor any responsibility for non-compliance with National, European or foreign laws.

We accept no responsibility for the content of any websites accessed via a hyper-link from this website and are not liable for any damages from the use or the inability to use those hyper-linked sites or the companies or materials contained therein.

Membership of UKRE constitutes agreeing to the above Terms & Conditions in their entirety.